Cookie Policy

Green Pets Resort — Cookie Policy Last updated: February 20, 2026.

At Green Pets Resort we use cookies and similar technologies to ensure the proper functioning of our website, improve the user experience and analyze the use of our platform. This Cookie Policy explains what cookies are, what types we use and how you can manage them.

1. What are cookies? Cookies are small text files that are stored on your device (computer, tablet or mobile) when you visit a website. They allow the website to remember your actions and preferences over a period of time.

2. What types of cookies do we use? At Green Pets Resort we use the following categories of cookies:

a) Technical or necessary cookies These are essential for the functioning of the website. They enable navigation and the use of the different options or services we offer. Examples:

  • User session management
  • Site security
  • Remembering basic preferences

These cookies do not require prior consent.

b) Analytics cookies These allow us to quantify the number of users and carry out statistical measurements and analysis of how users use the website. Examples:

  • Navigation analysis
  • Web traffic measurement

We may use tools such as:

  • Google Analytics

These cookies will only be installed with your consent.

c) Marketing or advertising cookies These are used to display relevant and personalized ads based on your browsing habits. We may use tools such as:

  • Meta (Meta Pixel)
  • Google Ads

These cookies will only be installed if you expressly accept them.

3. How can you configure or disable cookies? You can allow, block or delete cookies installed on your device through your browser settings. Here are links to cookie management in the most common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Please note that if you disable some cookies, certain features of the site may not be available or may not work correctly.

4. Data retention Cookies will be retained for the time necessary to fulfill their specific purpose or until the user manually deletes them from their browser.

5. Changes to the Cookie Policy Green Pets Resort may modify this Cookie Policy at any time to adapt to legislative changes or modifications to the website configuration. We recommend reviewing this page periodically.

6. Contact If you have any questions about our Cookie Policy, please contact us at: Address: C. 7 Ceiba por 26 y 28 Granjas Cholul, 97128 Mérida, Yuc. Email: info@greenpetsresort.com

1. Valid vaccination record: basic vaccination scheme, Bordetella vaccine (kennel cough) and updated internal deworming. Must be presented even for frequent clients.

2. External parasite control: your pet must be free of fleas and ticks upon arrival, with an active treatment for their control.

3. First visit: if it’s your pet’s first time visiting GREEN PET’S RESORT, a trial daycare day is required before any boarding service, with a minimum duration of 4 hours.