A dog hotel with spacious green areas and 24/7 supervised care.
A dog hotel with spacious green areas and 24/7 supervised care.
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- Supervised Attention
- 3,500-square-meter space
- Bone-shaped pool
- SECURITY CAMERA
- SUPERVISED ATTENTION
- 3,500-square-meter space
- BONE-SHAPED POOL
“Caring for your pet as part of our pack since 2017”
At Green Pets Resort, we make sure every pet is treated just as they deserve, with safe spaces and lots and lots of love.
At Green Pets Resort, we make sure every pet is treated just as they deserve, with safe spaces and lots and lots of love.
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Excellent place to leave my girls! They take care of them with so much love and they have a great time. 100% recommended! They are the best.
Diana
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WE could not be more pleased with Green Pets Resort! We have taken our dogs there for several years. The staff is energetic, compassionate and knowledgable. Our dogs are treated very well, their individual needs are seriously considered. We appreciate everything they do!
Rohoo
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It’s the best dog hotel in Merida! It has a lot of outdoor space and they treated me very well, it’s my pet’s second home.
Alejandro
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Excellent place and service. They treat your pups wonderfully.
Lariza
Excellent place to leave my girls! They take care of them with so much love and they have a great time. 100% recommended! They are the best.
Diana
WE could not be more pleased with Green Pets Resort! We have taken our dogs there for several years. The staff is energetic, compassionate and knowledgable. Our dogs are treated very well, their individual needs are seriously considered. We appreciate everything they do!
Rohoo
Excellent place and service. They treat your pups wonderfully.
Lariza
Alejandro
Frequently Asked Questions
What are the entry requirements?
1. Valid vaccination record: basic vaccination scheme, Bordetella vaccine (kennel cough) and updated internal deworming. Must be presented even for frequent clients.
2. External parasite control: your pet must be free of fleas and ticks upon arrival, with an active treatment for their control.
3. First visit: if it’s your pet’s first time visiting GREEN PET’S RESORT, a trial daycare day is required before any boarding service, with a minimum duration of 4 hours.
Check-in and check-out hours
Daycare service is available Monday through Friday, from 8:00 a.m. to 5:00 p.m.
For boarding service, pet check-in is Monday through Friday from 8:00 a.m. to 4:00 p.m., and Saturday and Sunday from 9:00 a.m. to 12:00 p.m.
Pet check-out hours are Monday through Friday from 8:00 a.m. to 1:00 p.m., and Saturday and Sunday from 9:00 a.m. to 12:00 p.m.
What are the payment methods?
- Cash
- Bank transfer
- Credit or debit card payment with a 5% surcharge
Why is a prior daycare day required?
To identify behavior, temperament, level of sociability or aggression, and also so they can familiarize themselves and adapt to our facilities and staff.
What does high and low season refer to?
High season: official vacation periods, public holidays, long weekends, and the months of July, August and December (summer, Christmas and New Year).
Low season: the rest of the year, outside of these periods.
What should my pet pack?
1. Regular food in its original packaging, tupperware or special container.
2. Medication with administration instructions (if undergoing treatment).
3. Bed, toys or accessories that make your pet feel comfortable.
4. If your pet is very attached, we recommend bringing a piece of clothing with the owner’s scent (optional).
If my dog is territorial or tends to be aggressive, can they come in?
The trial day allows us to evaluate the level of nervousness, anxiety and possible aggression of the pet, as well as other behavioral factors. This evaluation helps us determine whether the pet can integrate safely and positively with our staff and other dogs. If they represent a risk, unfortunately they will not be accepted.
Do you accept senior dogs or pets with special needs?
Of course!
We love senior dogs. In fact, we have a special area just for them. We just need you to tell us in advance about their care needs, medications or routines so we can attend to them with the love, patience and attention they deserve.
